Business Phone Systems

At The Complete Communication Company, our team of telecoms specialists tailor communication solutions to meet your business requirements.

Transform your business telecoms

Our Mission

We provide a range of business phone systems built for small, medium and enterprise-level businesses. No matter your communication requirements, we will tailor our telephony solutions to help you serve your customers better.

Our Approach

Our innovative phone systems will provide the flexibility you need to enhance your company performance and the scalability to future-proof your business. These feature-rich telephony solutions have been designed to maintain your business at maximum productivity.

Our customers need a phone system that goes above and beyond traditional PBX capabilities, with the ability to move freely without interruption. With VoIPSure, you can efficiently work from the office, home, or on the move, using a desktop 
or mobile application. Now you can stay in touch with colleagues, drive sales, increase productivity, and keep projects running.
Mark Williams
Mark Williams
Telecoms Specialist
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What business phone system do you need?

Cloud Hosted

Cloud hosted phone systems, built for business, provide flexibility and powerful call management features.

On-Premise

Our reliable IP phone solutions are installed at your premises and can transform your business communications.

Managed IP

Fully managed phone systems provide the flexibility of Cloud hosting with the support and control of an on-site system.

Cordless DECT

Phone systems compatible with cordless DECT handsets, perfect for employees often on-the-move around the site.

In today’s digital world, business telephony solutions play a significant part in the successful management of a business. Speak with our team today to discover the best phone system for your business.

A better way to talk business

VoIPSure is an innovative, easy-to-use collaboration platform available out-of-the-box via our smart applications. Our Communicator applications can be set up quickly and easily for PC, Mac, iOS and Android, giving you the instant ability to enhance your business efficiency.

Work anywhere and on any device

We offer a complete communications platform that you can use from any web browser to chat, call, videoconference, share screen and files with your colleagues and customers. Our fully integrated service can be used with a desk phone, a softphone on your computer or a mobile app, which reduces unnecessary upfront costs and hardware changes.

Professional Headset

Our professional handsets have a long list of enriched, advanced connectivity features for unparalleled flexibility and scalability.

Cordless Handset

Convenience of cordless with a simple add-on device without losing the SIP features, it brings seamless call management for our users while “on the go”.

Desktop Communicator App

Your contacts and teams are just one click away. Instantly call, conference, chat, video or share screens with individuals or groups.

Mobile Communicator App

The business phone app built for remote work. Take business calls, message contacts, and more on your Apple or Android devices.

VoIP service that powers every business

VoIPSure offers a robust set of business cloud telephony features that are essential to any Unified Communications solution. Our comprehensive, full feature set platform providing advanced call function capabilities to every business. All our calling features are tied directly to the business dial plan. Get all the best features for your business telecoms at the best price.

Stay Connected

Empower your remote workforce with a single place for business conversations, no matter the device or location.

Enhanced Collaboration

Connect and collaborate through voice, video meetings, instant messaging, call recording and screen sharing.

Built for Resilience

With our data centres offering industry-leading resilience for connectivity. It’s no wonder we achieve 100% uptime.

The power of VoIP

The most versatile and secure solution for business telecoms. From smart call routing to auto-attendants, call queues and more.

All-in-one collaboration solution

Discover the first web-based remote working solution dedicated to businesses who want to increase their productivity with a 100% secure VoIP cloud system. We offer a complete communications platform that you can use from any web browser to chat, call, videoconference, share screen and files with your colleagues and customers.

Multiple devices, seamless communications

Our fully integrated service can be used with a desk phone, a softphone on your computer, laptop or mobile app on your smartphone or smartwatch, which reduces unnecessary upfront costs and hardware changes. You can also sync contacts between multiple devices to ensure users can always schedule calls and share information with full transparency.

Deliver smarter customer service from anywhere

We provide all the features that your employees need to work from home and ensure that your clients are not impacted by remote working. We help you stay connected to keep your business moving, with 24/7/365 UK-based support and personalised account management. We can also help you with the onsite install and staff training.

Integrate with all the tools you love

Our phone system integrates with all the leading CRM platforms ‘out of the box.’ You will be able to review call recordings, check the history of each account, lead or contact, and see the full context around every conversation. We also offer voice integration with Microsoft Teams, delivering a cost-effective and resilient solution for hosted telephony in a Microsoft world.
Our Core

Features

Call Recording

Record your incoming and outgoing calls, with the ability to playback and review the call whenever it is necessary.

Call Centre

The VoIPSure Contact Centre solution was designed with large enterprises and call centres in mind, to boost efficiency.

Music-on-Hold

Improve your customer service by providing on-hold music or marketing messages to your customers and clients.

Video Conferencing

Video is the modern meeting. Our business phone systems provide HD video conferencing for you to connect with your team and clients.

Call Management

Have the ability to manage and analyse your customer and staff interactions, and use this knowledge to improve performance.

Mobile Applications

Always on-the-go? Take the full feature set of your business phone system wherever you are via a mobile app.

Our innovative telephone systems streamline your business communications. Discover over 50 features that will help to grow your business efficiency and productivity, simplifying your day-to-day tasks.

Handsets

Whether your business is a busy call centre of 500+ people, or a small company of less than 5 people, it is crucial that you have a hardware solution tailored to your business’ specific needs. The Yealink products that we provide are excellent in quality and feature-rich, with rapid technical support and auto-provisioned.
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User Friendly Handset

Features an adjustable 3.7-inch graphical LCD that you can readily adjust it to the comfortable viewing angle according to yourself. The audio quality deliver crystal clear voice even in a noisy environment.

Wireless Transmission

Compatible with Bluetooth USB Dongle and Wi-Fi USB Dongle, this handset ensures you to keep up with the modern wireless technology and take the first chance in the future wireless age.

High Expandability

A built-in USB port allows you to enjoy USB call recording via USB flash drive. You also can connect up to 3 expansion modules which can be programmed with up to 180 paperless DSS keys.

Yealink Prime Business T53 Handset

Designed for busy business professionals, the Yealink T53 handset is a powerful and expandable office phone that delivers optimum desktop efficient and productivity. The user friendly design allows you to adjust the LCD screen to easily and flexibly find the comfortable viewing angle according to your personal and environmental needs.
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Adjustable High-Resolution Display

Allows you to select items and navigate menus on the touch-sensitive screen. Tap to select and highlight screen items.

Dedicated Soft-Keys

Access the function displayed on the screen above the soft-keys. The soft-keys change depending on what you are doing at the time.

Advanced Wireless Connectivity

With the built-in Bluetooth and the built-in dual band Wi-Fi, the T54W handset ensures you to keep up with the modern wireless technology and take the first chance in the future wireless age.

Yealink Executive T54W Handset

With an adjustable 4.3 inch colour LCD display, the Yealink T54W is an innovative handset, designed with executives in mind. Headsets can be connected seamlessly and the high definition display can be adjusted to suit your personal needs. With these features, your communications system can easily be tailored to your needs, increasing your productivity and efficiency.
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2.4-inch LCD Display

Enables quick user adoption and natural integration into the working environment with a thoughtful industry design, 2.4-inch 240x320 colour display and rich telephony features.

Seamless Compatibility with DECT Base

High-performance SIP cordless phone system:

  • up to 8 concurrent calls.
  • up to 8 VoIP accounts.
  • up to 8 DECT cordless handsets.

Long-Life Battery

Installed with a Li-ion battery, ready for your heavy call load with 18 hours talk time, 240 hours standby timeand quick charging capability.

Yealink Cordless W60P & W56H Handsets

This high-performance SIP cordless phone system is the ideal solution for small and medium-sized businesses. Pairing with up to a total of 8 W56H DECT handsets, it allows you to enjoy superb mobility and flexibility. Offering the convenience of cordless with a simple add-on device without losing the SIP features, it brings a seamless call management for our users while “on-the-go”.

Get more out of every conversation

At the Complete Communication Company, we are experts in telecom transformation projects, always here to support you. We understand the needs of our customers, which is why we provide them with telecoms products that are highly modular, scalable and ready to support any future technology
The way in which we communicate is constantly evolving. Stay up to date with the advances in communication technology with an innovative, future-proof business phone system.

Frequently asked questions

The best phone system for a small business will provide features to help simplify your day-to-day tasks, so you can focus on what really matters — running your business. Our phone systems will collate all of your communications into one location, streamlining your collaboration process. However, the best phone system for every business will depend on each company’s individual requirements. Our expert team will work with you to discover the best system for your needs.
On-premise business phone systems require hardware to be installed on site, which then uses physical wires to transmit the voice signals. Modern VoIP phone systems carry voice data over an Internet connection.
A business phone system can provide many benefits for your organisation. No matter the size of your company, the features provided by a telephone system can enhance your team productivity and efficiency. Advanced call management tools will streamline your day-to-day process and improve your customer service. Protect your sensitive information with the improved security features and take advantage of the flexibility provided by a business phone system.
As your business grows, your communication needs become more demanding. Our business phone systems offer the features and flexibility that your business needs to expand. Employees have access to the tools they need to connect and collaborate. Additionally, the ISDN Switch Off is planned for 2025, meaning that all businesses will need to migrate to a hosted phone system as soon as possible. There has never been a better time to upgrade your telephone system.
Most telephone numbers can be transferred from one provider to another. Our telecoms specialists will inform you if this is possible with your number when you enquire. If so, then you will be able to make and receive calls using your current number from your new telephone system instantly.
Our business phone systems are very easy to set-up. Depending on the solution you choose, our engineers can install your new system via a short site visit, or a remote self-install, where we can run you through everything step-by-step. The telephony solutions we offer provide seamless communications through a user-friendly interface, making them readily accessible for every employee, no matter their technical experience.
The telephony solutions that we offer provide simplistic and intuitive collaboration, allowing users to chat, host video conferences, share files and more, in just one simple click. Our telecoms experts will run through the entire system with you, guiding you how to use the solution. Training employees to use our platforms will take no time at all.
There are 3 main types of business telephone systems: On-premise PBX, VoIP PBX, and hosted VoIP phone systems. Traditional PBX systems are becoming less popular due to the ISDN Switch Off and the UK’s move towards completely digital communications, and the benefits that hosted systems offer. Contact our team to discover which system would be best for your business.

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